Jobs at KFC

 

CUSTOMER FACING TEAM MEMBER

Reference Number

TMGALESHEWE2020

Description

To provide an excellent service  to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area

Requirements

– Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual
– Prepare products using approved KFC procedures
– Monitor product quality by checking and acting upon expiration dates and times for products
– Ensure the correct use of product holding equipment in respect of holding times and temperatures
– Keep the Customer Service Area  and Front Counter clean and tidy
– Follow all cash handling procedures as per Company Standards
– Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
– Adhere to Yum’s culture principles
– Be obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
– Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor
Work Level

Skilled

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Northern Cape

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