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JOBS

CUSTOMER FACING TEAM MEMBER – CARLTONVILLE AREA (JHB WEST RAND)

2020/11/22

Reference Number

CSTMCarlt

Description

To provide an excellent service  to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area

Requirements

– Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual
– Prepare products using approved KFC procedures
– Monitor product quality by checking and acting upon expiration dates and times for products
– Ensure the correct use of product holding equipment in respect of holding times and temperatures
– Keep the Customer Service Area  and Front Counter clean and tidy
– Follow all cash handling procedures as per Company Standards
– Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
– Adhere to Yum’s culture principles
– Be obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
– Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor
Work Level

Skilled

Job Type

Permanent

Salary

Market Related

EE Position

No

2.

FOOD SERVICE TEAM MEMBER – JOBG NORTH (JHB NORTH)

2020/07/27

Reference Number

FSTMNorth

Description

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Requirements

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager
– Portion ingredients and cooked products using approved KFC procedures
– Hold and monitor product quality by checking and acting upon expiration dates and times for each product
– Ensure the correct use of product holding equipment in respect of holding times and temperatures
– Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils
– Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products
– Adhere to Yum’s culture principles
– Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied
– Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor
Work Level

Skilled

Job Type

Permanent

Salary

Market Related

EE Position

No