Ackermans: Help desk operator

Retail jobs

Ackermans South Africa is searching for a well informed assistance work area professional to be answerable for furnishing specialized help with PC frameworks, equipment, and programming.

As an assistance work area specialist, you are answerable for reacting to email, talk, or telephone inquiries and offering specialized help to clients utilizing PC frameworks, equipment, and programming.

Obligations and Responsibilities

The effective candidate will be answerable for however not restricted to the accompanying position capacities:

What you’ll do

Reacting to inquiries on the telephone, by means of email, face to face, or through remote access.

Offering specialized help on the conveyance, arrangement, set up, support, and investigating of PC frameworks, equipment, and programming.

Preparing PC clients.

Preparing other staff on investigating and diagnosing issues.

Acquiring criticism from clients to further develop preparing strategies.

Composing and altering instructional pamphlets.

Running reports and dissecting normal grievances and issues.

Wanted Experience and Qualification

Required Knowledge and Experience

What you’ll require

A Grade12/Matric authentication (Essential).

Information, Skills and Experience

Occupation related information on:

– Cellular items and administrations

– Latest Microsoft bundles (Word, Excel, PowerPoint, and Outlook)

Abilities required:

– Good composed and verbal relational abilities.

– Good time usage abilities with a solid need to keep moving.

– Excellent meticulousness and be arrangements driven.

– The capacity to:

– Work freely, just as a cooperative person.

– Cope with strain and cutoff times.

Method of Application

How to apply: Interested and qualified? Ackermans South Africa